1. Introduction
Shenzhen Xiexing Gift Co., Ltd (hereinafter referred to as "we" or "us") takes your privacy very seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website (www.xiexingift.com) or use our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address, etc., typically provided when you request a quote, contact us or place an order.
- Business Information: Company name, job title, customization requirements, design files, etc.
- Automatically Collected Information: Including IP address, browser type, operating system, access time and pages visited — collected via cookies and similar technologies to improve the website experience.
3. Use of Information
The information we collect is primarily used to:
- Process your orders and customization requirements.
- Respond to your inquiries and provide customer support.
- Improve our products, services and website functionality.
- Send notifications about order status, new products, or promotional activities (you can unsubscribe at any time).
- Fulfill legal obligations and resolve disputes.
4. Information Sharing and Disclosure
We promise not to sell your personal information. We only share your information under the following circumstances:
- Service Providers: Sharing necessary information with third parties that assist our core operations (such as logistics companies, payment processors).
- Legal Requirements: Disclosing information when required by laws, regulations, or government authorities.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or tampering. However, please note that no internet transmission method is 100% secure.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us through the following means.
7. Contact Us
If you have any questions about this privacy policy, please contact us:
Shenzhen Xiexing Gift Co., Ltd
Address: 3/F, Building B, No.32, Wushi Road, Xiuxin Community, Kengzi Street, Pingshan District, Shenzhen, Guangdong, China
Email: info@xiexing-gift.com
Phone: 0755-84851470